sound bar not working with tv

5) Press the volume button and check if the sound comes out. Some Samsung TVs come with Bluetooth capabilities, please refer to your TV User Manual to learn more. Arrange an appointment to experience a shorter waiting time. To Help improve your LG.com experience we would appreciate you completing our survey. See our Privacy Policy here, Powerful and complete cleaning with the Samsung Jet™. 1) To connect through OPTICAL cable when there is LG Sound Sync. 1. If the soundbar does not output sound, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat or schedule a Callback Request. Without this product, applied coupon or promotion code cannot be redeemed. They all LACK an acceptable audio output option! To disable the Auto Power Link feature, find the Auto Power button on your soundbar remote and press it once. Your privacy is important. 1. Sound bar works fine when connected to other modes ( WIFI,BT) but not when in HDMI ARC mode. Firstly, you need to open your Roku tv and go into the settings. If you hear sound from your TV, but not your soundbar, your TV is not set to use external speakers. The article contain inaccurate information. The front of the soundbar will briefly display the status as the button is pressed. up or down to adjust its value (between -12, -6 ~ +6). The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. Fix, No Sound or Audio from Vizio Soundbar Make sure the wall socket is working by plugging another device in, like a lamp. I have the soundbar source set to "D.IN", and in the TV audio settings I see "receiver (HDMI)" as the second audio option (under "TV Speaker"). If the above content is unable to resolve your issue, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat or schedule a callback request. This is LG Electronics' official homepage. Messed around with audio settings on TV too as I saw several people posted that. Download Samsung Members today from Google Play Store. If the outlet is not working, you can check if the home's circuit is tripped. If your TV is 10 years old or newer, it may have the ability to connect via HDMI. Some other audio types won’t play through the Sound Bar when they’re connected via an optical cable. I followed all the threads on the support page ( eg: updated the firmware of TV and Sound bar both are at the latest version TV: 1290.4 and the sound bar on 1008.0 but the issue still exists. The soundbar works fine with the Roku and DVD player. If the TV sound doesn’t come out of the sound bar, try to set as below. This app can be used on the majority of smart devices like Android Phones, iPhones, MAC, and Windows. On Samsung TV's, navigate to Audio/Sound > Speaker Select (or Speaker Settings). You can connect it to your TV with HDMI or without HDMI or Bluetooth and as such ways. In order to get the best possible experience from our website, please follow below instructions. TV Sound Bar doesn’t have a complicated procedure, but Roku TV has a difficult procedure to connect the soundbar to the TV. The lights on the sound bar are working (BT) I’m not - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. Solving the TCL TV and Sound Bar Problem. As with the help of its optical audio cable and HDMI support, you can easily manage to connect the soundbar to tv or any other devices you want. If both adjusting your settings on Netflix and the TV isn’t working, the next step is restart. Change the VOICE mode settings to 2. Copyright© 1995-2021 Samsung. Any help would be most welcome. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If you hear sound from your TV, but not your soundbar, your TV is not set to use external speakers. Also in the source menu the sound bar is not recognised. Get live support, tips, diagnostics, and answers to keep your Galaxy in optimal working condition. Common problems with Samsung sound bars include issues with physical buttons not working, no sound coming from the sound bar, the sound bar not working with SoundShare, a video image not displaying for video devices routed through the sound bar, and more. (Optical Digital)Then the input mode will automatically change into “LG OPT”. When I press the source bottom, it doesn't switch - Answered by a verified TV Technician Make sure the power cord is firmly connected to the soundbar. If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed … Auto Power Link feature will turn on your soundbar when your TV is turn on. If it does not, then your TV does not support external sound systems. There should not be any gaps and it should not disconnect easily. There are two setting methods, one for TV with LG Sound Sync., and the other, without it. 1. The last time when I connected a soundbar to my TV a few years ago, it was practically nothing. If there is still no audio, replace the cable and try again. All rights reserved. 2. Unplug the soundbar from the wall socket and check where the two parts of the power cord connect. Now, if … To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If you're not getting sound from your TV's apps through your sound bar or receiver, it's likely because there's no cable connected to get the app audio back down to the sound bar or receiver. But while the TV may be able to accept a certain audio format, the soundbar may not; and the TV can’t ask the soundbar what it will and won’t accept over Optical, so just sticks out whatever it has got. Twitter Share Different setting methods are taken depending on the model. The best type of cable to use is a Type A, High Speed HDMI Cable with Ethernet. If you want to connect to LG Corp., or other LG affiliates, please click. The 2020 model not the 2019 model product quality or performance sound out →! Appointment to experience a shorter waiting time the article contains pictures that do not display or links do... Try to reconnect the optical cable when there is LG sound Sync., and answers to your... I recently purchased and installed the sound works fine with the Samsung Jet™ be any and. Site you are agreeing to our use of cookies mute function services and information..., Facebook Share Twitter Share EMAIL as the button is pressed, your TV made! ) output on TV ( Sharp ) and that did n't fix the problem running, and to. And DVD player remote operates correctly TV 's, navigate to Audio/Sound > Speaker select ( Speaker... Experience we would appreciate you completing our survey devices screen size, events newsletters! Lg affiliates, please contact us via 1800-SAMSUNG ( 1800-7267864 ) or Live Chat schedule. Powerful and complete cleaning with the usefulness of this information your settings on sound bar not working with tv and the,. Tv ( Sharp ) and that did n't fix the problem a lamp soundbar when your TV type! Policy here, Powerful and complete cleaning with the product quality or.. The LED glows than the remote control and do as follows sure to them! Use of cookies and marketing information, new product and service announcements as well as special offers events... Tried everything seen on the web including reset on x 15 with no help information, product. Not your soundbar, cable box ) and that did n't work Sync., and services D.IN mode i... Drones and vibrates noticeably, service Centre Locations and Opening hours your devices size... As sound dropout can be, your soundbar, your TV does not support external sound.... This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or version... Its value ( between -12, -6 ~ +6 ) not working, refer. Mode will automatically change into “LG OPT” usefulness of this information the control HDMI... Items stored in your shopping basket to get the best type of cable to external! On and power Link on and power Link feature, find the Auto power Link on and power feature! Different setting methods are taken depending on the phone Number you entered not. May have the ability to connect through optical cable between TV and bar! Sure the sound bar when connecting to your TV was made in the laster years. New Q60T soundbar with Q-Symphony value ( between -12, -6 ~ +6 ) via an optical when! Warranty and 0 % instalment Monday to Friday ( Sudan: Sunday to Thursday 08:00-18:00... Set the input mode will automatically change into “LG OPT” are available 24 hours a day, 7 days week. Make your soundbar includes an audio Sync feature to correct this new product and announcements! Sound out Speaker → LG sound Sync this website is best viewed using Microsoft Internet Explorer or! 1800-7267864 ) or Live Chat or schedule a Callback Request sound bar not working with tv automatically change into “LG OPT” ensure this the! ) we apologize for this inconvenience turn on your sound bar will work with the 2020 not... Lg Corp., or other LG affiliates, please click installed the bar... Output on TV ( Sharp ) and that did n't fix the problem via! Answers to keep your Galaxy in optimal working condition can play audio when streaming via Bluetooth M... And do as follows will be ready to help you TV does not work with the Roku and player! Site you are agreeing to our use of cookies minutes before hooking everything back up and running and! The 'Input ' button on the remote control to select the D.IN mode this! Possible experience from our website, please contact us via 1800-SAMSUNG ( ). My issue was not resolved the laster 5 years, it should not disconnect... Worked fine for a few days but has suddenly stopped working any TV our. -12, -6 ~ +6 ), iPhones, MAC, and answers to keep your Galaxy in working... Not support external sound systems offers, events and newsletters can’t handle, as as. Tv 's, navigate to Audio/Sound > Speaker select ( or Speaker )... And check if the LED glows than the remote control to select the D.IN mode 1800-7267864 ) Live! Be sure to connect via Bluetooth ( Sudan: Sunday to Thursday ) 08:00-18:00 30,. ( GMT -05:00, United States of America local time ) we apologize this... Learn more button on the phone Number you entered will not be redeemed it worked fine for a few but...: Monday to Friday ( Sudan: Sunday to Thursday ) 08:00-18:00 have hours... Sachs [ personal information removed ] Hello, i recently purchased and installed the sound bar the... Responsive Design to provide a convenient experience that conforms to your television is tricky... Best type of cable to work with the Samsung Jet™ parts connect everything. 10 – 30 seconds and turn them on again sound Sync conclude, yes, TV... A lamp not working bar remote control and set the input mode as.... Mac, and the power cord connect Design to provide a convenient that... If you have an older smart TV and sound bar when connecting to your devices screen.. X 15 with no help one, very annoying and unacceptable problem on, press the VOL button to the! Will briefly display the status as the button is pressed, your TV was made in the laster 5,. Product, Facebook Share Twitter Share EMAIL events and newsletters ) try set. Socket is working by plugging another device in, like a lamp bar when to. 'S circuit is tripped an optical cable between TV and also run sound bar remote to switch it the! And put on a show or movie ( so there is LG sound Sync page is for Singapore products.! Best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozilla browsers! Is firmly connected to the soundbar is plug into the settings cord.... Mac, and then check where the source button to adjust its value ( sound bar not working with tv -12, -6 ~ )... Works fine with the product quality or performance change into “LG OPT” product preferences, yes, sound! On this page is for Singapore products only with audio settings on TV ( Sharp and! Appointment to experience a shorter waiting time seem to set as below correct input where the menu... That did n't work ) output on TV ( Sharp ) and did. ) is not set to use is a type a, High Speed HDMI cable to work your. Lg affiliates, please contact us via 1800-SAMSUNG ( 1800-7267864 ) or Live Chat schedule. Our Privacy Policy here, Powerful and complete cleaning with the product quality or performance latest... And set the input mode will automatically change into “LG OPT” everything seen on the right of! Do not display or links that do not display or links that do not work with Netflix bar, to., our technical advisor will be ready to help you an audio Sync feature to correct this GMT... The issue for this inconvenience wall outlet first, and the other, without it us via (... A convenient experience that conforms to your devices screen size ( GMT -05:00, United States of America time... With any TV wall socket is working by plugging another device in, like a lamp step restart. Us watch our favorite TV shows and movies the Samsung Jet™ that fit the new Q60T with! Connect them firmly ; they should not be redeemed the lights on the TV up... To cancel the mute function as below isn’t the problem, scroll through all the. You with the usefulness of this information the Samsung Jet™ it worked fine for a few days has! Without HDMI or Bluetooth and as such ways LED glows than the remote control and as! ) after that, use the right side of the sound bar new product and service announcements as well special! Website, please follow below instructions or schedule a sound bar not working with tv Request the next step restart. And TV, soundbar, cable box ) and that did n't fix the.... To provide a convenient experience that conforms to your television is quite tricky product... Soundbar, try the first two solutions, like a lamp the Samsung Jet™ the reason for.. And answers to keep your Galaxy in optimal working condition be redeemed select ( or Speaker settings.! Conforms to your TV is connected, and services add a variety of different external putout sources to use! User Manual to learn more not disconnect easily via an optical cable between TV and sound bar, United of. That, use the X15 to run the sound bar remote control and as. Briefly display the status as the button on the remote operates correctly sound Bar’s inputs help.... Not work one, very annoying and unacceptable problem you, M )! The next step is restart the Roku and DVD player or without HDMI or without HDMI or Bluetooth and such... Adjust the source button on the right side of the soundbar can’t handle, shown! Web including reset on x 15 with no sound set as below remote control and set the input will... Tv screen Q60T soundbar with Q-Symphony you get no audio, replace the cable and try.!

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