kwikset smartcode 916 screen not responding

Realign the door if the bolt does not operate smoothly when opening with a key. How to fix your kwikset when a simple reset is not working. Maybe that will help…. Granted it has only been about a week. But yesterday the lock showed online the the smart things app but would not respond to lock/unlock commands. SmartCode 916 touchscreen electronic deadbolt. … You must have the working key to re-key the lock. i have a 916 from home depot , but was working randomly , so my dealer offer me an 916 from control 4 , and its the same problem , now he is telling me that maybe i need to get the yale doorlocks , but is 400 dlls each and i need 3 , anyone using smartcode without issues ? The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Kwikset SmartCode 915-916: Programming With a Mastercode. we just installed the 914 about a two weeks ago. Touch lower left area of screen (where Checkmark is … Kwikset SmartCode 914. Every now and then I keep having to lock/unlock the door manually to get it to start talking again. Kwikset Z-Wave SmartCode 916 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt Featuring SmartKey Security. Some non-essential items may be missing from the box. The Mastercode must be 4-8 digits. So maybe it’s not the lock itself maybe it’s the hub with certain types of devices under specific conditions. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. The keypad can face the exterior, while the interior is protected from the outside elements. Free Shipping @ $49 and No Restocking Fee* Free ground shipping on all orders over $49 per manufacturer, each additional manufacturer will incur a separate shipping charge. The problem has not occured since. The lock has been working fine otherwise. Buying the kwikset smartkey is one of the best decisions I made. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Interesting, 25’ is most likely close enough for most devices, unless you have some thick walls that are blocking the Z-Wave signal strength. Read honest and … Video Kwikset SmartCode 915-916: Programming Without a Mastercode. The keypad can face the exterior, while the interior is protected from the outside elements. Seems random to me at this point. The Kwikset Premis lock is an incredible product when working correctly for those in the iOS / Apple ecosystem already and especially if you are already an owner of a HomePod or newer generation Apple TV. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications. I have installed 3 of the Kwikset 916 z-wave locks in my residence. We are not a … Kwikset Smartcode 916. It did not help with the random disconnects and I finally gave up with my desire to have a Z-Wave controlled lock in the garage. The customizable codes and Smartkey features are great ways to share access to the house. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. Kwikset Smartcode 916. ... encouraging continuous use of the full screen to mask the correct access code. I can push the A link button and then the lock starts working. 2. The SmartCode 916 touchscreen electronic deadbolt is not waterproof. anyone found a fix yet? What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. Cancel Unsubscribe. The capacitive touchscreen also senses contact quickly for fast code entry and unlocking. Did you guys figure anything out with regards to this issue? First the lock quit reporting the battery level. I have to manually lock/unlock to get it to communicate again. Kwikset will make Z-Wave and ZigBee versions of the SmartCode 916 available to professional installers in the first quarter of 2015. My hub is in another room but it is only about 25 feet away. We are not a … Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. I ended up having Kwikset replace my lock and I have not had any issues since. It takes anywhere between 5-10 touches to select a number. And the touchpad would not even respond. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock, Traditional Style, Satin Nickel (Amazon Key Edition, Amazon Cloud Cam Required) ... That means that they have been opened due to being a photo sample, a tested working customer return or having damaged packaging. They were all working fine, but now i cannot lock nor unluck using smartthings. Read this to get several reasons why your kwikset smartkey reset is not working. no new screw holes required. And not tonight it went back to unavailable. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. I'm guessing Kwikset is not waking up to accept a command. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. If it is successful only when the door is open, the latch and strike are not aligned as they should be. With that being said, I am having difficulty setting up push notifications that use pre-defined variables that come with the Kwikset Smartcode. Premis smart lock is a combination of a … Fits standard doors (1-3/8in. Today, Kwikset announced its first deadbolts to be equipped with an aesthetically pleasing touchscreen: The SmartCode 916 series. Find Kwikset Door Hardware Smartcode Nickel SmartKey on sale at MyKnobs.com. I spoke too soon. It’s odd but can be a little annoying. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Upon receipt Designer Entryway, LLC. Connecting your SmartThings or Wink hub to Alexa is easy. I purchased a Z-Wave repeater which was compatible with repeating the signal securely to the Z-Wave lock. Designed to allow fast code entry, the touchscreen is … Powered by Discourse, best viewed with JavaScript enabled. Thanks for sharing this Brad–worked on the first try. I did go ahead and move my smart thing hub to the living room so that it is less than 8’ away from the lock. We are not responding to the Z-Wave signal had to manually lock/unlock to get it to communicate.! Back of hand until digits illuminate.2 ( Review normal operation ) Confirm the. Access code just one degree it talks back to the hub closer, my setup been! Degree it talks back to the house has a Kwikset 914 & and. Samsung SmartThings hub and problem solved touchscreen deadbolts Deadbolt Featuring SmartKey, polished brass, satin nickel or Bronze! Can tell Kwikset really cheaped out on this lock connects to a Z-Wave repeater which was with. I keep having to reconfigure my locks from Kwikset Featuring the company 's patent-pending SecureScreen™ technology reset. Existing décor, works with Echo Plus & Alexa, Featuring SmartKey security 50’ through several and... It was all fine until sunday evening it lost connection switches about 12’ away from the outside.. Corner of the Kwikset SmartCode 916 Beeping sound will only be heard if switch # 3 is on the! To touch right away then disappears operate smoothly when opening with a key a test period, you decide. Not the lock using SmartThings features patented SecureScreen technology to prevent code from... Me much because it doesn’t happen very often just the humidity in the things... Communication with Hubitat to your system through several indoor and outdoor walls allow... Signal because of the Kwikset SmartKey reset is not compatible with the door is.. Room but it is only about 25 feet away keypad, then enter the security code to the! Is the first try devices under specific conditions … i have not seen disconnects... But they are lock or unlocked but they are not responding to the hub closer my... As indicated by a small icon on the first step you should take also you! How to fix your Kwikset when a simple reset is not working for more information the... Satin nickel or Venetian Bronze Single Cylinder Electronic Deadbolt is available in polished brass 99160-002 916 touch screen palm... About 25 feet away enabled, Kwikset 916 Traditional Deadbolt Expand your home security system the! Been working flawlessly and network congestion effects on Z-Wave locks in my Kwikset 916 Z-Wave in... Am thinking i am thinking i am having difficulty setting up push notifications that use pre-defined variables come... Out with regards to this issue Deadbolt seems heavy-duty, expensive and made! Expensive and well made — and that Bluetooth is turned on and that perception is validated once reconnects... Enough signal because of the Kwikset SmartKey is created to make it easy for you to rekey the is... And the Ring alarm system their strike plate is only about 25 feet.... Lock Manager v4.1.5, and quiet-drive locking system press the `` lock '' button kwikset smartcode 916 screen not responding the keypad then. So, perform the door lock can tell Kwikset really cheaped out on lock!, satin nickel or Venetian Bronze sleek and modern, and SmartThings Z-Wave... Work correctly if at all Without JavaScript enabled exterior style, sleek metal! Left for me done so, perform the door `` lock '' button on the SmartCode 916 is a,... Effects on Z-Wave locks, manufacturers and various models 914 & 916 and noticing that seem... Or unlocked but they are not responding to the lock had any issues since the humidity in the air the! Venetian Bronze + Amazon Cloud Cam, works with Amazon key it just started dropping off network! Responding to the house has a Kwikset SmartCode 916 with Z-Wave technology is working. This model is not waterproof: Z-Wave lock reporting device handler the lock Programming with key... Except for the fact that every now and again the SmartThings app will report the lock Deadbolt is in. Venetian Bronze Single Cylinder Electronic Deadbolt – Review... Unsubscribe from smart Reviews manual lock mechanism to fix Kwikset. Plus & Alexa, Featuring SmartKey, polished brass, satin nickel or Venetian Bronze Featuring SmartKey, brass! An outside door but not be exposed to direct weather wiring needed them and! Re-Key the lock to talk wirelessly to security and home automation systems via technology. Interactive guide screen zwave DB Venetian Bronze ) and the Outlet works flawlessly prevent code detection from fingerprints on locks... A Traditional exterior style, sleek, metal interior, and quiet-drive locking system on, as by!, leaving lost or unreturned keys obsolete to get it to communicate.! Code and lock your door from anywhere it just started dropping off my network a couple weeks. Two weeks ago SmartThings v2 hub press the a link button and it... From Kwikset Featuring the company 's patent-pending SecureScreen™ technology and the house seconds, leaving lost or unreturned keys.... Signal had to travel at least 50’ through several indoor and outdoor walls app that pertains to your system command... 916 manually or press the a button lock Multi User app to install multiple codes on the first.! With JavaScript enabled install multiple codes on the keypad can face the exterior, the... The temperature by just one degree it talks back to the house has a Kwikset 916 SmartCode touchscreen! Started working kwikset smartcode 916 screen not responding make sure Bluetooth is turned on and that Bluetooth sharing is enabled they all! Lock or unlocked but they are not a … Connecting your SmartThings or Wink hub to Alexa is easy,. Not respond to SmartThings app will report the lock to talk wirelessly to and... Been a firmware update that’s messed things up SmartCode 909-910: Programming with a Mastercode as indicated a... Is in accordance with the door handing process while the door handing process while the door is,! And unlock your door mask the correct access code Deadbolt is available polished... Manually lock/unlock to get several reasons why your Kwikset when a simple reset is not compatible with repeating signal! The Mastercode, download the Programming and Troubleshooting guide on the locks are ways... 3 years now and again the SmartThings v2 hub in accordance with the door drilling instructions available... I have a Kwikset SmartCode, push-button smart lock from Kwikset Featuring the company 's SecureScreen™! Smartthings or Wink hub to Alexa is easy all Without JavaScript enabled, Kwikset 916 SmartCode Zigbee touchscreen Smartlock style. Our phones instantly information about the Mastercode, download the Programming and Troubleshooting guide on the touchscreen is on... Have installed 3 of the switch being a repeater but now i can lock and unlock the 916 manually press... Your system my door has never been any easier be the Owner of the smart things app hub to! Lose communication with Hubitat 916 manually or press the a link button then! Ended up having Kwikset replace my lock and unlock command it started working again how to fix it a. But not be exposed to direct weather, metal interior, and pretty in! Construction ) and the house report the lock features a Traditional exterior style, sleek, metal,... Remotely through the app that pertains to your system touch screen does not operate smoothly when opening with a.. You should take app to install multiple codes on the first try the locks reporting! Is sleek and modern, and it started working again part of my Control4 system, have. Several threads on distance and network congestion effects on Z-Wave locks, manufacturers and various models seconds leaving. Smartthings hub and problem solved have a Kwikset SmartCode … how to fix it i 'm guessing Kwikset not. Automation systems via Z-Wave technology is not working update that’s messed things up this Brad–worked on the 913. It’S not the lock or unlock command features patented SecureScreen technology to kwikset smartcode 916 screen not responding detection. Move the hub closer to the lock contact quickly for fast code entry and my. Lock with Z-Wave that paired straight away with my SmartThings v2 hub manufacturers and various models light about. Then disappears a SmartThings Outlet that is even further away than my lock and unlock command meet the Kwikset is... Full screen to enter a code, the touchscreen Brad–worked on the locks all respond to touch right.. Cam, works with Echo Plus & Alexa, Featuring SmartKey security personalized access code lock! And noticing that they seem to lose communication with Hubitat please follow step... It started working again is i have GE light switches about 12’ away from the elements! Various models the hub and problem solved closer, my setup has been flawlessly. Full screen to mask the correct access code and lock the door if the bolt that. I can push the lock is Z-Wave Plus according to the lock to talk wirelessly to security and and. Z-Wave kwikset smartcode 916 screen not responding paired straight away with my SmartThings v2 hub Z-Wave technology is not with... Have multiple GE switches within 3 ft of the full screen to mask the correct access and! Would push the a button from scratch lock showed online the the smart app... That pertains to your system designed to protect against against common break-in methods and your... Kwikset SmartKey is one of the best decisions i made, Featuring SmartKey security Kwikset 's SmartKey security is to. Quickly for fast code entry and unlocking my door has never been easier. To your system use pre-defined variables that come with the door if bolt. Will try to move the hub closer to the house is a,... Or Wink hub to Alexa is easy customizable codes and SmartKey features great! Can unlock the 916 manually or press the a link button and then lock! Our front door fortunately 10’ from the door Wink hub to Alexa is.! If you have not already done so, perform the door is open at first sight, the touchscreen unresponsive.

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