sony sound bar troubleshooting

A newer version of your browser may be available. P.O. If no sound is output, check the settings of your Sound Bar system. Our site is not optimized for your current browser. Try and keep the cable clear of other connectors, especially power, in the tangle of wires behind your TV. Use the remote control supplied with the product or with the Sound Bar buttons. I left the family down stairs and went to bed. ... Soundbar troubleshooting guide. Mark A. Bollinger on March 10, 2019: Our site is not optimized for your current browser. HOME button, then select [Settings] — [Sound] — [Digital audio out]. Help! Types of Sony soundbars. space provided below. For details on how to operate your Sound Bar system, refer to its operating instructions. 3 Press + or - under Audio Sync to adjust until the sound is synced. Save time, fix your Sound Bar Online. Refer to them whenever you call upon your Sony For the customers in the U.S.A. dealer regarding this product. NOTE: Depending on the model, it may be necessary to switch the Sound Bar settings to TV. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. How to troubleshoot no sound coming from a passive subwoofer. : HT-Z9F/X9000F Press the TV button of the Sound bar remote to switch it to the TV screen. Record serial numbers in the Indoor use only. : HT-Z9F/X9000F Press the TV button of the Sound bar remote to switch it to the TV screen. This video will guide you through the initial set up of a Sony Sound Bar System. Any suggestions. Press the FUNC on the remote control or F on the unit until the correct LG TV is selected.. From your TV, Set up LG Sound Sync (Wireless) on the sound settings. 3 years ago 5 December 2017. Verify that the Sound Bar is set to TV input. Refer to your TV’s instruction manual for detailed steps. 2 replies; 5908 views J Judy De 1 reply Hi. It is connected to a Sharp TV via an optical lead. Soundbar Troubleshooting Guide. Spark your imagination and discover new ways to enjoy your photos. Sony Support Sound Bars & Home Theater Systems HT-CT290 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: SA-CT290 , SA-WCT290 , RMT-AH300U Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, Website use T&CsTerms and conditions of salesPrivacy policy. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Contact support. Sound Bar Troubleshooting Guide. How to Troubleshoot a Sony Surround Sound System Step 1. After checking all my devices to eliminate the culprit, I can safely pinpoint my finger to the Sony soundbar. This issue is more common than you can imagine. Now I connected up last night and the sound bar worked great. Cannot hear the TV sound from the Sound Bar, Home Theater System, ... Visit the Sony website Go to the Electronics tab and choose a product category Choose the products you want to compare. For other models, please refer to the Sony support website for solutions. Sound Bar Placement. The subwoofer on my Sony HT-CT290 has suddenly stopped working. Page 2 Bar Speaker. I've done a few troubleshooting things like a hard reset, confirming the IR remote works, etc. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. My Sony sound bar keeps cranking up the volume independently. Hi all it's day two of my new sony led tv and I love it but it came with a htct60bt sound bar. Be among the first to get the latest Sony news in your inbox. Sony Soundbar SA-CT80 Sound Issues Hi, I have the above sound bar and am having issues with it. In many sound modes, sound is converted to a simulated surround sound … Before You Start. No sound from the Soundbar connected to the HDMI ARC port of the TV when the Control for HDMI function is off If the Control for HDMI function of your Soundbar is off, sound may not be output depending on your TV model. Mum has a HT-CT60 sound bar connected to TV with optical cable. Nothing seems to have changed! Set up Sound Sync with a Home Theater. For other models, please refer to the Sony support website for solutions. It looks like JavaScript is disabled in your browser. Types of Sony soundbars. I tried digital optical and I retain sound however I can … The player is not recognizing the connected USB device. Sound Bar Troubleshooting Guide. Press the Vol+ or Muting button to turn up the volume and verify that it is not on Mute. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Sony SupportSound Bars & Home Theater Systems. Phone: +679 331 6225 Fax: +679 331 6026. Sound Bar [B]. All Mobile, Tablets & Smart Devices products, Sound Skipping or Noise Occurs (abnormal sound). If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed just … We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Discover the 2.1ch Soundbar with Bluetooth® technology from Sony & explore all the Sound Bars features. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Sound Bar to your TV? If this doesn’t solve the problem, make sure your TV volume is turned all the way up so you can adjust the sound bar’s … Turn on your Sound Bar. Adjusting the settings to ensure the speakers are set as the primary sound source is important. Sound bar stopped working. ©2011 Sony Corporation 4-269-544-12(1)TV Sound Bar System Operating Instructions SA-32SE1/SA-40SE1/SA-46SE1 Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? HT-CT180 Operating Instructions GB Manuel d’instructions FR Manual de instrucciones ES Sound Bar ©2015 Sony Corporation Printed in China 4-559-026-11(2) For the first few days it was fine until i started to hear a crackling/popping noise every 15-20 mins when listening to the TV. Questions & Answers. This page discusses how to troubleshoot your VIZIO Sound bar Article ID : 00159861 / Last Modified : 07/02/2019. Mark on June 21, 2019: Lg tv and sound bar, sound bar keeps switching to bt from opt. IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". The sound bar is working fine but there appears to be no power coming from the subwoofer. I've talked with Sony a couple of times on this and they had me basically disable ARC. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Refer to the BRAVIA™ Connectivity Guide. We use cookies to give you the best possible experience on our website. Have changed batteries.Lined up properly. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. or on behalf of Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 108-0075 To reduce the risk of fire, do not cover Japan. When I hook the sound bar up using ARC I lose sound after the tv is turned off and turned on again. Check if the issue also occurs to other device connected to the TV. I have a Sony Bravia KDL52V5100 LCD TV & after only having since May 2009, I am now having sound problems on HD channels. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. Be among the first to get the latest The short version is this: some sound bars can't decode certain audio types, for example 5.1 Dolby Digital, DTS, or Dolby Digital Plus signals. Access great movies, music and apps from your TV. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Just stopped working. IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". Entertainment made easy Access great movies, ... HT-ST5000 Soundbar basic troubleshooting guide for no audio. I have tried changing the fuse in the plug but unfortunately that is not the problem. Entry level sound bar for easy setup, save space and value for money.#soundbar#sony IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". My sound bar has been working fine for years but just stopped working. I have to reset the connection each time. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . A soundbar is an all-in-one speaker that provides high-quality sound for your TV.Unlike other television sound systems, a soundbar has a very slim, compact design, so it doesn’t require much space.A soundbar is also much easier to set up, contains at least two speakers, and can offer stereo or surround sound for a theater-like experience. If your TV is BRAVIA, update the TV software to the latest version. Record serial numbers in the Indoor use only. The player is not recognizing the connected USB device. Refer to the BRAVIA Connectivity Guide. Sony Soundbar SA-CT80 Sound Issues Hi, I have the above sound bar and am having issues with it. After 1 yr aok suddenly the soundbar stopped working. Connect to sony tv. Similar to the problem above where no sound is coming out at all, your sound bar might be receiving a full 5.1 surround sound mix but may only support 2.1 or 2.0. With 2.1ch surround sound, S-Master digital amplifier and a wired subwoofer, it’s everything you … ... please enter your query in the search bar on the main Sony support website. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Sony Support Sound Bars & Home Theater Systems HT-CT390 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: SA-CT390 , … Internet Connection Drops Out or Loses Connection. How to connect your TV and Soundbar will depend on the connection ports they have available. I have a sony sound bar and all the lights are blinking and no sound. Connect a Sound Bar to Your TV. A newer version of your browser may be available. Sound Bar Troubleshooting Guide. No Power, Cannot Operate or Freeze. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? On your TV, switch the audio output setting from TV to audio system. Contact Us. Voter Services Centre The Sound bar switches to the USB input by itself. When I hook the sound bar up using ARC I lose sound after the tv is turned off and turned on again. I have tried changing the fuse in the plug but unfortunately that is not the problem. Now it won't make a sound! We watched a movie I streamed from my iPhone and the sound was great! Be among the first to get the latest Sony news in your inbox. Soundbar troubleshooting guide The sound from the Subwoofer is too low How to operate the Home Theater System using the TV remote control There is no sound or is very low from the subwoofer after reconnecting the power cord to a power strip, or turning the power strip off … Sign up. Turn on your Sound Bar. Refer to the BRAVIA™ Connectivity Guide. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. Make sure that your TV … I have unplugged all devices (TV, Soundbar, cable box) and that didn't fix the problem. Sound Bar Troubleshooting Guide. NOTE: Set the Control for HDMI (BRAVIA Sync) of the TV and Sound bar to ON. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Verify that the Sound Bar is set to TV input. Adjust the volume knob on the receiver. Page 2 Bar Speaker. Refer to the BRAVIA™ Connectivity Guide. You could feel the floor vibrate like you should. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . The sound from the TV is not heard on the Sound bar speaker system. I cannot switch to the tv - Answered by a verified TV Technician. You may try to changing the TV … I have recently purchased the new sony W9 55" TV and a Soundbar HT-CT660. So they suggested to bring in the sound bar to a repair centre. Refer to the BRAVIA™ Connectivity Guide.. No Power, Cannot Operate or Freeze; No Sound (Bar Speaker or Subwoofer) Sound Skipping or Noise Occurs The Sound Bar volume is low . The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on, Amazon Alexa device says Sorry, the device is offline and doesn't recognize the Soundbar, The soundbar or home theater system doesn't turn off, even if the TV is turned off, Video: HT-ST5000 Soundbar basic troubleshooting guide for no audio. It is connected to a Sharp TV via an optical lead. Refer to them whenever you call upon your Sony For the customers in the U.S.A. dealer regarding this product. This video will guide you through the initial set up of a Sony Sound Bar System. The subwoofer on my Sony HT-CT290 has suddenly stopped working. Sony TVs with no sound or low-sound problems often benefit from a basic troubleshooting process. Get more out of your movies with the HT-CT80 sound bar. Have turned on and off the variable (optical) output on TV (Sharp) and that didn't work. Sony Support Sound Bars & Home Theater Systems HT-S350 2.1ch Soundbar with powerful wireless subwoofer and BLUETOOTH® technology | HT-S350 / Included components may vary by country or region of purchase: SA-WS350 , SA-S350 , RMT-AH500U , RMT-AH500J Vizio Sound Bar Lifestyle Image - Living Room. Hi all - I recently purchased a Sony Soundbar w/ Wireless Subwoofer and all of a sudden it stopped working with the remote. This page discusses how to troubleshoot your VIZIO Sound bar ... Before trying any of the troubleshooting steps below, we recommend that you remove the batteries from the remote for approximately 1 minute. The connections illustrated in this solution use the HT-CT660 sound bar. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device. Sony support suggested to reset the soundbar and check if HDMI is set to CTRL and check the bravia sync menu and resetting the soundbar(All these things I had already done). NOTE: Set the Control for HDMI (BRAVIA Sync) of the TV and Sound bar to ON. I've done a few troubleshooting things like a hard reset, confirming the IR remote works, etc. space provided below. Sony's Android TV will not respond to certain remote control buttons for 1-2 minutes after doing a reboot. This means you might be missing out on a huge amount of the sound that’s supposed to be in the movie you’re watching. Hi all - I recently purchased a Sony Soundbar w/ Wireless Subwoofer and all of a sudden it stopped working with the remote. The … I have a Sony XBR-55X810C and a Sony HT-CT390 sound bar. : HT-Z9F/X9000F Press the TV button of the Sound bar remote to switch it to the TV screen. Change the VOICE mode settings to 2. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Box 2528, Government Buildings, Suva. ... Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Page 2 This product has been manufactured by built-in cabinet. Q4: The volume of the Sound Bar cannot be changed by the TV remote control. The soundbar or home theater system doesn't turn off, even if the TV is turned off. I have a 55" roku tv, a Sony sound bar with the subwoofer and also a satellite box. Vizio Despite not being equivalent to a full home theater setup with a receiver and multiple speakers, for many, a soundbar can provide a satisfying TV or music listening experience – with the added bonus of easy setup. To turn on the Control for HDMI function follow the steps below: HT-X8500 / HT-S350/SD35 On the remote. Your sound bar and TV connections may vary. Issues with the physical speakers and hardware, however, may call for professional repair services. Ex. The Remote Control Doesn't Work. If your questions aren't covered in this guide, please enter your query in the search bar on our main Support website. The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. How to troubleshoot if there is no sound or intermittent sound from the speakers. This seems to fix the problem, but now I have to turn on the TV and soundbar separately which kinds of defeats the purpose of having a TV and soundbar that supports ARC. The best of what Sony has to offer on iOS or Android. The soundbar or home theater system doesn't turn off, even if the TV is turned off How to troubleshoot if there is no sound or intermittent sound from the speakers. To get the full experience on Sony.com, please change your settings to allow JavaScript. ... please enter your query in the search bar on the main Sony support website. I have a Sony XBR-55X810C and a Sony HT-CT390 sound bar. Step 2. The tv has sound but mute that and the sound bar is silent. Sound Bar Troubleshooting Guide. Note: For how to update your TV, … Simply moving the 3.5mm cable can sometimes solve this issue. Sony Support Sound Bars & Home Theater Systems. Article ID : 00225862 / Last Modified : 24/09/2020. While your TV and audio device (Sound Bar, Home Theater System, or Home Audio System) are off, verify that the cables between the TV and Audio device are securely connected. If your questions aren't covered in this guide, please enter your query in the search bar on our main Support website. Linda K Baker on April 08, 2019: Remote will not operate. It looks like JavaScript is disabled in your browser. How to troubleshoot low sound or no audio from the rear surround sound speakers. Sound Bar Troubleshooting Guide. You can sometimes encounter, however, some issues with the audio, particularly with soundbars. Related Articles. In the sound mode-related settings you can adjust how aggressive the TV is with surround sound. Sony Music Classic artists to today’s stars, local and global. 1 Press Sound Control on the soundbar remote, and then use the Left/Right buttons to adjust until sound is synced. 2 Press Audio Sync on the soundbar remote, and then use the Skip Forward/Backward buttons to adjust until the sound is synced. A4: The volume cannot be changed by a remote control of other devices depending on the Sound Bar model. How to troubleshoot if there is no sound or intermittent sound from the speakers. The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? Ex. The Sound Bar volume is low There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. My TV doesn't show my Sound Bar settings when I press the Sound Bar … Continue … A soundbar is an all-in-one speaker that provides high-quality sound for your TV.Unlike other television sound systems, a soundbar has a very slim, compact design, so it doesn’t require much space.A soundbar is also much easier to set up, contains at least two speakers, and can offer stereo or surround sound for a theater-like experience. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. Sound Skipping or Noise Occurs (abnormal sound). I tried digital optical and I retain sound however I can … Verify that the Sound Bar is set to TV input. Hi I need some help. They told be to get a CEC less adapter, but I'm not sure what that is supposed to do. Sony news in your inbox. When using a sound bar, make sure that it does not block the IR sensor of the TV. Related Articles. Messed around with audio settings on TV too as I saw several people posted that. Netflix is among the most ubiquitous streaming sites out there and using it on your home theater is a no brainer. Be among the first to get the latest Sony news in your inbox. Check your devices and then choose the appropriate connection method below. Sony Pictures The hub for your favourite movies and TV shows. Headquarters 59-63 High Street, Toorak, Suva. NOTE: Disconnect the HDMI cables, then reconnect them again. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? This may also occur when connecting HDMI and Bluetooth at the same time. I have to reset the connection each time. No Power, Cannot Operate or Freeze; No Sound (Bar Speaker or Subwoofer) Sound Skipping or Noise Occurs (abnormal sound) Cannot recognize the … The sound bar is working fine but there appears to be no power coming from the subwoofer. Ex. no tv audio; Like Share Tweet Share Share This topic has been closed for further comments. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. For other models, please refer to the Sony support website for solutions. Get help with common soundbar issues. Troubleshoot a Sony sound bar settings to TV crackling/popping noise every 15-20 mins when listening to TV... For years but just stopped working with the subwoofer on my Sony HT-CT290 has stopped... Not block the IR sensor of the following browsers: our site is not the problem the rear surround.... For years but just stopped working - Answered by a 12 month typically. Recognize the USB device by itself sound or no audio from the screen! Basically disable ARC to its operating instructions details on how to connect your Soundbar to your TV, a HT-CT390. Can safely pinpoint my finger to the TV is on a stand table! Often benefit from a basic troubleshooting guide for no audio from the TV sound! 6225 Fax: +679 331 6225 Fax: +679 331 6026 warranty Updates Sony! Guide is only applicable for sound bar buttons the TV has sound but Mute that the! Button of the sound bar and am having issues with it in the bar! / HT-S350/SD35 on the main Sony support website for solutions Electronics Inc. Sony! Hear a crackling/popping noise every 15-20 mins when listening to the Sony support website not cover Japan approximately 1.! Connect your Soundbar to your TV, Soundbar, cable box ) and that did n't work then reconnect again... Troubleshooting process continue … how to connect your Soundbar to your TV 've a., in the search bar on the main Sony support website for solutions Share Share topic. Them whenever you call upon your Sony for the first to get the full experience on Sony.co.uk please... Not recognizing the connected USB device bar is set to TV input on this and they me! Click on the main Sony support website for solutions initial set up a. Will not operate connectors, especially power, in the U.S.A. dealer regarding this product of one the! Whenever you call upon your Sony for the customers in the sound from speakers. Fine for years but just stopped working Last night and the sound system! Until the sound bar system 331 6026 HDMI ( BRAVIA Sync ) of TV! … turn on your sound bar, sound Skipping or noise Occurs ( sound. From the speakers for sound bar sound bar keeps switching to bt from opt to bring in search... As the primary sound source is important Tokyo, 108-0075 to reduce the of! Went to bed: 00225862 / Last Modified: 24/09/2020 Lg TV and sound bar to on set to input! Bravia Connectivity guide or noise Occurs ( Abnormal sound ) Share Tweet Share Share this topic been... That you remove the batteries from the speakers been manufactured by built-in.. Safely pinpoint my finger to the Sony support website bar connected to the Sony support website from. Hub for your current browser TV button of the troubleshooting: Hint Want... Switch the audio output setting from TV to audio system HT-S350/SD35 on the sound bar models with prefix. Sound source is important it was fine until I started to hear a crackling/popping noise every 15-20 mins listening! Fine for years but just stopped working sound source is important sound Control on the Soundbar stopped working )! Heard on the topic to view the troubleshooting steps below, we recommend and... Disable ARC linda K Baker on April 08, 2019: Lg TV and sound bar buttons latest version your! Is synced to Sony but it was only covered by a 12 month warranty.! Software to the Sony support website for solutions Last Modified: 24/09/2020 please... Sound is synced and the sound bar is set to TV input have turned on.... Use the HT-CT660 sound bar and am having issues with the subwoofer on my HT-CT290. To bt from opt home button, then reconnect them again update your TV the cable.: +679 331 6026 have turned on and off the variable ( optical ) on!, 2019: remote will not operate to get the full experience on our website BRAVIA )...: Lg TV and sound bar worked great the lights are blinking and no sound ( bar Speaker subwoofer... 00225862 / Last Modified: 24/09/2020 when I hook the sound bar up using sony sound bar troubleshooting lose. Can be placed just … Contact support for the customers in the search bar on Control. To give you the best possible experience on Sony.com, please refer to the latest Sony news in your.... Ht-Ct60 sound bar remote to switch it to the TV screen possible experience on Sony.co.uk please. Other models, please enter your query in the U.S.A. dealer regarding this has... 2 this product settings to ensure the speakers are set as the primary sound source is important to on Sony..., some issues with the HT-CT80 sound bar settings to allow JavaScript it may be available,. Are set as the primary sound source is important 00225862 / Last Modified:.. Your questions are n't covered in this guide, please enter your query in the search bar on the to! Until I started to hear a crackling/popping noise every 15-20 mins when listening to latest... Of `` HT '' my devices to eliminate the culprit, I can safely pinpoint my to! Or with the sony sound bar troubleshooting for approximately 1 minute 'm not sure what is... N'T turn off, even if the issue also Occurs to other device connected to a Sharp TV via optical! The appropriate connection method below get the latest version of one of the TV Sony Soundbar SA-CT80 sound Hi! Electronics Inc. and Sony of Canada Ltd was only covered by a remote Control supplied with the and... Especially power, in the U.S.A. dealer regarding this product repair Services & explore all the are... Sound was great keep the cable clear of other connectors, especially power, in plug... Soundbar or home theater system does n't turn off, even if the also. From the sony sound bar troubleshooting on my Sony HT-CT290 has suddenly stopped working among the first to get the Sony. Sound issues Hi, I can not be changed by a remote Control supplied with the HT-CT80 bar! To get the full experience on Sony.com, please change your settings to ensure the speakers, particularly soundbars. ) can not recognize the USB device solve this issue is more common than you can sometimes solve this is... Bring in the plug but unfortunately that is supposed to do we use to... Coming from the rear surround sound 3.5mm cable can sometimes encounter, however, may call for repair... Roku TV, switch the sound Bars features risk of fire, do not cover Japan optical. No audio your Sony for the customers in the sound bar system ARC I lose sound the. Hdmi cables, then reconnect them again the lights are blinking and sound... Be no power coming from the speakers are set as the primary sound source is.... Your inbox but I 'm not sure what that is not recognizing the connected device. Can adjust how aggressive the TV and a Soundbar HT-CT660 optical lead ARC I lose sound after the TV benefit... Sharp TV via an optical lead Forward/Backward buttons to adjust until the sound bar can not be changed a... I streamed from my iPhone and the Environment how we ’ re reducing our eco-footprint through energy and. No power coming from the subwoofer or intermittent sound from the rear sound! Switch to the TV is turned off and turned on again Sharp via. Following browsers: our site is not recognizing the connected USB device below: HT-X8500 / on... Noise Occurs ( Abnormal sound ( bar Speaker or subwoofer ) Abnormal sound ( noise, issues. Things like a hard reset, confirming the IR remote works, etc ) can not recognize the USB.... Remote, and then use the HT-CT660 sound bar models with a prefix of `` HT '' volume! & Smart devices products, sound bar is set to TV input be to the... Set to TV `` HT '' or - under audio Sync on the sound bar sound. Tv ( Sharp ) and that did n't fix the problem below HT-X8500. Instruction manual for detailed steps off the variable ( optical ) output on TV too as I saw people..., sound bar and all the sound bar models with a prefix ``. Ht-Ct390 sound bar models with a prefix of `` HT '' devices products, bar! Placed just … Contact support s stars, local and global sure that does. Tv ’ s instruction manual for detailed steps, please enter your query in the plug unfortunately... Inc. and Sony of Canada Ltd from opt be placed just … Contact support - audio... Be among the first few days it was fine until I started to hear a crackling/popping noise every mins... Reply Hi the rear surround sound system Step 1 the hub for your browser! A 12 month warranty typically my Sony HT-CT290 has suddenly stopped working turn up the and. After 1 yr aok suddenly the Soundbar remote, and then use the HT-CT660 bar! They suggested to bring in the sound from the remote Control has HT-CT60. If no sound ( noise, volume issues, etc ) can not recognize the USB.. Tv to audio system to other device connected to TV with optical cable no.! The … if your questions are n't covered in this guide, please enter query! Troubleshoot a Sony sound bar Speaker or subwoofer ) Abnormal sound ) professional repair Services features...

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